Cancellation / Change Policy

As outlined in all Signed & Sealed service contracts, the Client may cancel the contract at any time, for any reason. 

• For all Planning Support Services and Support with Other Festivities, no refunds will be provided once services have begun. (Exception: “Planning Support” package may be refunded at a pro-rated rate, based on how many months of service have been provided.)

• For Wedding Day Support (and other in-person event support, such as the Shower Assistant package), clients are entitled to a 50% refund if the cancellation occurs 6 months or more prior to the Event Date (minus the cost of any services already underway). Clients are entitled to a 25% refund if the cancellation occurs 3 – 6 months prior to the Event Date (minus the cost of any services already underway). Cancellations less than 3 months prior to the Event Date are not entitled to a refund. 

If Signed & Sealed must cancel the agreement, all monies previously paid by the Client will be refunded, unless such cancellation is necessitated by the acts or omissions of the Client.